We know that great customer service and an all-around pleasant shopping experience are important, but we also understand that value is key when making a purchase. If you find another retailer that has a better advertised price than our website, let us know and we’ll do our best to match it. We want you to feel confident that you are getting the absolute best price and service for the product you are ordering.

The following conditions apply to all Price Match Requests: 

• The price to be matched must be posted by a supplier-authorized Australia/New Zealand/Canada/UK/US/Hong Kong/Taiwan distributer. We cannot match prices offered by Wholesalers, retailers that non-of the countries mentioned above or retailers operating from outside of these countries.
• Price matches must be explicitly requested at the time of purchase. We are unable to honor price match requests placed after the transaction has been processed.
• Prices can only be matched for same items from the same market (Same model number)
• The Items being matched must be in stock at the authorized retailer with the lower price when the price match is requested.
• The price match will be identical to the competitor’s offer. Free items will not be included unless they are also part of the competitor’s package.
• Additional charges may apply to orders where price matches have been made and the competing website charges shipping or sales tax.
• Wellness Official reserves the right to decline a price match at our discretion.